What’s new;

A. Perform bulk actions on conversations;

• Mark conversations as Read
• Mark conversations as Unread
• Mark conversations as Starred & Unstarred
• Delete conversations

B. Filter conversations by;

• By assignee
• By last message channel: Email, SMS, GMB, Facebook, Etc

C. Sort conversations (Latest to Oldest or Oldest to Latest)

D. Ability to mark conversation/s as “Starred”